Description
Description
Give managers the tools to run great 1:1s, coach skillfully, and handle tough moments with composure. You will learn to set a 1:1 cadence with agendas that balance status, support, and strategy. Coaching prompts help you move from advice to questions that unlock ownership. You will practice framing feedback around observable behavior, impact, and next steps. The kit includes scripts for recognition, reset, and accountability conversations. We provide decision trees for when to escalate to HR and how to document fairly. Role‑play videos model tone and timing so managers can rehearse privately. A micro‑lesson covers meeting hygiene: notes, outcomes, and follow‑through. You will also learn to manage energy: boundaries, focus time, and batch communication. By using these tools, managers create trust, reduce churn, and raise performance without burnout.
Format
Micro‑lessons, 1:1 agenda templates, coaching prompts, conversation scripts, escalation decision trees, role‑play videos, follow‑through checklist
Duration
2.5 hours self‑paced
What You’ll Learn
– Effective 1:1 rhythms
– Coaching questions
– Behavior‑impact‑next feedback
– Difficult conversation scripts
– Escalation judgment
– Follow‑through habits
Target Audience
New and experienced managers, team leads, and HR partners coaching managers
Lessons + templates + prompts + scripts + decision trees + videos + checklists
2.5 hours
– 1:1 rhythms
– Coaching
– Feedback model
– Tough talks
– Escalation
– Follow‑through
Managers, team leads, HR partners
English